John Deere
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John Deere Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
John Deere has 1.8 star rating based on 248 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend John Deere to a friend or colleague.
- Rating Distribution
Pros: Thought i was buying top self, Dealership, Ease of use.
Cons: Customer service, Poor quality of machine and poor customer service for resolution, Reliability of the tractor.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
John Deere has 1.8 star rating based on 248 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend John Deere to a friend or colleague.
- Rating Distribution
Pros: Thought i was buying top self, Dealership, Ease of use.
Cons: Customer service, Poor quality of machine and poor customer service for resolution, Reliability of the tractor.Recent recommendations regarding this business are as follows: "Don’t buy a lawn mower from John Deere!", "No I have very bad experience", "Do not purchase a John Deere product", "Believe and focus", "BUY A RANGER OR KUBOTA".
Most users want John Deere to offer a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top John Deere Reviews
"Receipt of John deer tractor"
Receipt needed for my fathers stolen tractor. The dealer that he purchased it from said they had no receipt
"Hard to get parts"
It's hard to get parts for my mower, and I find that quality of the product has gone down significantly in the past few years (some parts are now coming from...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Low trade in value
My complaint is that I have a John Deere X380 mower 2023 model with 48 hours of use on the unit. This unit retails at all John Deere dealerships for 5500.00 for the 48 inch mowing deck.
I spoke with a dealership today on trading toward a compact tractor with a mowing deck and was given a trade in value of 3000.00 with a 9500.00 difference. My complaint is I have a mower with 48 hours of use and being given 2500.00 less than what I paid. Does John Deere not hold their value better than what I was offered? All consumers need to know this before purchasing your product that losing that much value so quick is not worth doing business with JD.
This is terrible business and no loyalty whatsoever to customers. I will tell everyone I see and will soon make a social media message on how John Deere values their relationship with customers.
Preferred solution: My mower has 48 hours of use , it should not have depreciated 2500.00 for one summer. I bet if the customers knew this when purchasing they would opt for something different.
User's recommendation: Don’t buy a lawn mower from John Deere!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Hard to get parts
Preferred solution: I am just providing info regarding my experiences with John Deere to help other, potential customers.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kinston, North Carolina
Worst customer service ever.
Now July 28...John Deere corporate was ZERO help...just stuffed off back to the dealer. Deere said they were sending me a $100 courtesy credit as "good will" and lied about that, too. They sent nothing.
Got it back and it ran 10-12 minutes and stalled. To date, it has been at the dealership FIVE TIMES for the same problem--they have put over 25 run time hours on it--I've put on 1.5. Horrible, just horrible. Now almost July and I still have no running tractor.
Should have bought a Kubota. Look at the quality way they repaired an electrical line THEY damaged when they replaced a fuel pump that clogged and burned up because they didn't properly check or clean the tank the first time.
- Products
Preferred solution: Apology
User's recommendation: Buy a Kubota.
Charleston, South Carolina
John Deere bagging attachment for lawn tractor S240 definitely needs to be redesigned grass blows out the back end of the shoot all over the driver and the tractor
User's recommendation: The John Deere tractor itself is good cuts well runs well just don’t purchase a bagging attachment. You’ll be very disappointed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Back in the skip after a week
Pretty much convinced they gave me second hands equipment and claimed it was new, but I have no way of proving it
After having it for less than 2 weeks , first day the brush hog was used bolts broke and the pin banner out.
Brush hog was down as new, it had clear rust on it and chipped paint. Hardly new looking.
Then the grapple hydraulics fail, the bucket hydraulics are fine
We could have kept working with the backhoe and bucket, but
The service guy has just been and loaded up the tractor backhoe bucket, brush hog and grapple.
I have work to do, a big loan and zero tools to work with... Oh they left me the trailer
Preferred solution: Proof they sold me new equipment
Fort Worth, Texas
Complaining
User's recommendation: BUY A RANGER OR KUBOTA
Lebanon, Ohio
Waiting on a gasket for months
User's recommendation: Do not purchase a John Deere product
Tuscaloosa, Alabama
Customer Service
Preferred solution: Full refund
User's recommendation: read a customer service manual or get a new job.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kokstad, Kwazulu-Natal
Not happy with my john deer purchased in January 2023
never heard from them u just keep sending these STUPID EMAILS WITH NO information.
I have been trying to trade this model back into dealer to get a CAB model.
My contact is Mike BARKER he and I have had on call I provided him details of my tractor and what I wanted he never called me back i tried to call him back on 3 other attempts he now seems to not have any knowledge of the detail provided. I would think as a repeat customer John deer would be able to provide a reasonable solution.
- I like there product
- Seems to be no loyalty to repeat customers
Preferred solution: Price reduction
User's recommendation: Dont buy from UNITED AG and Turf chain
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boonville, New York
Complaint
Preferred solution: Help with deductible
Very disappointed
- Works when it works
- Sucks if you need help or service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
For payment confirmation
Preferred solution: Let it reflect on my account so I invest with it
User's recommendation: Believe and focus
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lagos, Lagos
My withdrawal was rejected
Lake City, Michigan
OMG so many reasons.
Purchased a new 5065 E because I could not afford to have any down time. I purposely bought John Deere over any other product because I though it was a reliable well supported product.
Much to my dismay after 70 hours the stater went. I thought no big deal but had to wait for repair guys to make a house call. They repaired it and all was well for about a month. Purchased a new gator, Delivery was 4 weeksNo big deal.
It was derived with out any fuel. Almost no gas. Had to go to town (18 miles) to get gasoline. Again no big deal, I thought.
Started to dig some posts in with my new starter and now 70 Hour tractor. Low and behold, I was in the field digging posts and the tractor all of the sudden died. Could not restart. I did not even think I blew a fuse but two days late the Tech comes over and discovers there is one blown fuse.
He plugs it into the analyzer and discovers there is something wrong and replaced the fuses. All is well. After returning from vacation I start to dig more moist holes and the tractor dies AGAIN. I call service and they tell me that they needed to find the part I need.
They promise to call me back. A day later I call my local dealer and they actually forgot to call me back and that they were still looking for a cold start Item of some kind. Unbeknown to me the tech did not look at the notes from the previous tech and showed up to do the repair. It turns out that the part they are going to replace is not the right one.
NO ONE LOOKED AT THE NOTES. Well, I give the tech MY fuses, as he did not have any, and he also discovers that when we turn the ignition key the fuses blow. Needless to say he blew through most of my fuses. Again, no big deal, I am supposed to be dealing with a reputable company.
Well Here I am with a 55K paper weight with 74 hours on it and a pasture that should have completed a week ago. This is now costing me time and money to feed the animals because they needed a new pasture. I needed to move my livestock to a new pasture a week ago in order to rejuvenate the existing pasture they completely ate. Another comical story associated with my John Deere experience.
When I purchased my new shinny new gas less Gator I negotiated putting weights on my 5065E with no charge for installation. Well let me just say I received a bill and a call from billing department demanding $550.00 for the weight installation. This has been an experience and I have no tractor to do the work I needed done. to make me feel even less of a customer, I contacted my sales guy to inquire about an extended warranty
about a week and a half ago and no one has gotten back to me on how to proceed.
I guess they don't want to even sell an extended warranty because they realize they will loose money on a product or LEMON they so graciously sold me for $55,000.00. Buyer beware. Don't get stuck like I am.
I know what they are going to say. Each dealer is and independent entity and I am, as they say, screwed.
User's recommendation: run as fast and as far away from John Deere
Portland, Oregon
Getting run around on my broken mower
Have a 1025r that the bucket curl cylinder...
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Then sell it yourself.