Anonymous
map-marker Granite Bay, California

I’m not pissed!

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I dont know what I hit without my glasses on to make this come through. But I am not pissed at John Deere.
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User's recommendation: Don’t try to read a tiny phone screen without your reading glasses on?!

Anonymous
map-marker Guntersville, Alabama

Lawnmower

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The lawnmower has been a lemon since we purchased it. It has been worked on at least 9 times and at this point not running.
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User's recommendation: Do not buy john deere

Jewelia Zah
map-marker Charlotte, North Carolina

Mower problemx500

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No technical assistance at all. Dealers closed on Saturday so mower will sit outside by road all weekend.
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User's recommendation: Kabota

Anonymous
map-marker Aliquippa, Pennsylvania

Falty product lawn tractor

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received S100 lawn tractor as a christmas gift..went to cut grass end of march..tractor sounded like a tin can when blade dropped..did not cut grass and lost power on small grade..sent for warrenty check and 4 weeks later still no return or communication from land pro ..6 months into warrenity and have not used the tractor still having to pay for lawn service..is this the way a customer is treated then you can have your product returned..
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User's recommendation: Stay away from John Deere and buying from Home Depot

Bryan M Iwd

Jd pip

Neeed wiring harness and nozzle body; there is a pip on this and I called and no one has responded to me to get it repaired
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Loss:
$100000

Preferred solution: Get my sprayer fixed asap

Anonymous
map-marker Bowman, North Dakota

4038R sprayer pip

They say it only if you have trouble and if the wire harnesses our corroding and repair as needed! Yes they our burning off the wire pins since they have the wrong seal in the connector and moisture can get in the connection! They dont want to drive every time one goes bad because we our two hours away from the dealership! There is 72 of these connections!Stand behind your products that you sell!!!
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User's recommendation: There warranty and new technologies our very expensive and they don’t like to warranty anything

Andrew M Dtt

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Verified Reviewer
| map-marker Boston, Massachusetts

Won't start

Still wont start. Going home to check fuel filter and see if there is gas or is it gummed at the bottom of the tank. Under two years old . My 111 ran fine. Im hoping its minor.
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Preferred solution: My mower to start. I marine stabiles it Trickle charge All the precautions

BEN C Icq
map-marker Chartiers, Pennsylvania

TIRED MY 2025 R BEING IN THE SHOP

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My JD 2025 R was delivered April 8/2020, it's been an experience! First there is an inline fuel filter located under the left floor board, which is really inconvenient to find and get to and the filter was twisted on one end which restricted use of high speed operation; It would shut down almost completely, then it did shut down.

I followed the fuel back toward the fuel tank in order to find the filter under the floor. This happened July 26/2020. And I went to my JD dealer for a replacement filter; which I saved!

Then the next six to eight months my machine was in the shop twice for a month each time for bucket drifting down within 5 to eight minutes. And in April 2020 they swapped out my lift cylinders, for the second time and they were still drifting down, And today March 10/2021, I CALLED FOR SERVICE BECAUSE MY BUCKET WILL ONLY COME DOWN TO 4" OFF THE GROUND AND I'M WAITING FOR THE SHOP TO CALL ME FOR TO PICK UP THE MACHINE AT MY EXPENCE OF $100,00 ROUND TRIP, FOR THE CYLINDER ON THE ONE SIDE LOCKING UP, (I SURMISE).

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Loss:
$1100
Pros:
  • Have a numbr of attachment
  • Thought i was buying top self

Preferred solution: Deliver product or service ordered

User's recommendation: BUY A KUBOTA

Mark D Ogz
map-marker Pleasant Valley, West Virginia

Warranty

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Obviously warranty work for John Deere tractors doesnt pay well. Took my tractor in for a front diff oil leak and poor a/c performance. They told me they could get it in the same week. Sat at the dealer for 4 weeks before they worked on it. Didnt even check the a/c yet. Acting like they dont want to work on it. Under original warranty plus purchased extended warranty. Had 5 Kubotas prior. Never had an issue with any of them. Selling this tractor if I ever get it back. 2019 39R
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Cons:
  • Poor warranty service

Preferred solution: Get my damn tractor fixed! I bought it to use, not for a dealer to use as filler work for their tech’s!

User's recommendation: Better research your local dealers before buying a tractor

Isaac K Ozc

Product Order

NEED HELP. DEALER cant tell me about an order I got being delivered to there location. Honda push mower (Order #13607) Product: HRS216K6VKA Self propelled push mower. Not sure when it will arrive or anything......received no help.
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Preferred solution: Deliver product or service ordered

Mark D Ogz
map-marker Pleasant Valley, West Virginia

Service compliant

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Warranty suck. John Deere wont even contact their service centers for warranty problems..... ............................
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Loss:
$5000

Preferred solution: Call the dealer!!

User's recommendation: DO NOT BUY DEERE!

Anonymous
map-marker Rome, New York

Long standing problem

i have a john deere x320 mower. the pinion gear , selecter gear and bushing need replacing already. it is only 7years old. this is unaceptable for a 4000.00 mower.john deere needs to correct this problem if it cares about its reputation.
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User's recommendation: Steering problems need to be addressed

Boopathy S

Worst response from the company

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If you cannot provide the necessary equipments nd accessories along with the vechile wht for you are manufacturing the vechile I don't know for that it's better to shutdown the company instead make wrong adjustments in the vechile nd give false rectifying coverages over the vechile
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Pros:
  • Great until transmission leaked all over my garage
Cons:
  • Poor quality of machine and poor customer service for resolution
  • Poor accessory availability along with poor quality
  • Customer service or website

Preferred solution: Let the company propose a solution

User's recommendation: If the company could give proper support regarding the vechile to the customers means it's best to sell the vechile if nt don't buy from these people since they aren't upto thereputation

Annmarie Unj
map-marker Valencia, Valencia

Can troq gard motor oil 15w40 and extreme gard trasnmission oil 80w90 iol use in engine

Hello, well i need help my john deere tractor 1840 i build it already change the rings main brearing cylinder gasket but the problem am facing right now that mix traq gard motor oil 15w40 with extreme gard transmission oil 80w90 put all in the engine at same time
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Anonymous
map-marker Morristown, New Jersey

John Deere L108 Headgasket Repair

I bought this mower relatively unused in 2013 and put about 240 hours on it in 8 years. I feel lucky based on what Im hearing here I made it this far before having to replace the head gasket. Poor engine design for sure by B&;;;;;;;;;;;;;;;S. But fortunately I fixed it myself and only paid $20 for parts and sacrificed 3 hours of my time. Buy a torque wrench and a few tools and do this repair yourself after watching a couple of YT videos. Its a pretty easy fix. Next mower wont be a John Deere unless they get a different engine!
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